Understand your customers, audiences and employees through text analysis
Customer experience insights
Quickly analyze themes, sentiment and trends in your customer feedback. By understanding the drivers behind the movement in your CSAT and NPS scores you can confidently make decisions that improve customer experience and accelerate growth.
People analytics
Unlock insights into employee experience and workplace culture with a scalable solution for eNPS survey analysis. By discovering the root causes of fluctuations in key metrics, you can take proactive steps to improve retention and engagement.
Market research
Analyze large volumes of text from a range of sources to gain insights into target audiences and competitors. By quantifying the voice of customer data, you can tailor marketing and product strategies to resonate with target audiences and stay ahead of the competition.
