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Customer insights

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Customer insights: The essential guide

Customer insight refers to the process of generating actionable intelligence from your customer data. This generally involves analyzing some combination of customer feedback and behavioral customer data to understand consumers’ attitudes towards a range of relevant topics including product quality, customer service, brand perception, experience and more. 

14 Nov 2022
Is the Harry Potter game magic? Analyzing Hogwarts Legacy reviews

Is the Harry Potter game magic? Examining Hogwarts Legacy reviews

06 Mar 2023
Specialist text analysis - Voice of the Customer

Voice of the customer: Why do you need specialist text analytics software?

16 Feb 2023

What customer satisfaction scores aren’t telling you

19 Jan 2023

Putting customers first with customer feedback analysis

19 Jan 2023

Customer experience analytics: The key to happy customers

18 Jan 2023
Customer Review Analytics Demonstrate How Alcohol-Free Drinks Brands Can Stand Out In Dry January

Customer review analytics demonstrate how alcohol-free drinks brands can stand out in Dry January

13 Jan 2023

How do you write consumer insights? – making insights matter to stakeholders

06 Jan 2023

The 6 most important features of customer insights platforms

04 Jan 2023

4 considerations before choosing a customer insights tool

03 Jan 2023

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