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Survey analysis

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The fundamentals of survey analysis and design

Just about every business conducts surveys. However, the sad reality is that survey data is often wasted because surveys are poorly designed or poorly analyzed — or a mix of the two.  In this complete guide to survey analysis, we map out everything you need to know about survey design and analyzing quantitative and qualitative […]

15 Feb 2023
A 4-step process using restaurant food preparation to visualize a CX insights process that enhances dining experience.

Building an analysis process to serve up a great dining experience

15 Jul 2024
An American football drive chart showing the four steps to enhancing fan experience programs.

Building championship-caliber fan experience programs with repeatable tactics

12 Jul 2024
Rauri Hadlington talks to the SportsPro Podcast about improving gameday experience.

Rauri Hadlington: How to enhance fans’ gameday experience

14 Jun 2024
A survey list and check boxes on a green background illustrating 5 survey open-ended question tips.

5 top tips to maximize open-ended question response quality

12 Jun 2024
A selection of pizza slices with varied toppings to illustrate how a pizza chain used an OSAT survey to find out why some limited time offers performed better.

Feeding limited time offer takeup through OSAT survey analysis

07 Jun 2024
An image of a casino hotel, with a roulette table in the foreground.

Identifying and removing barriers to player experience at a casino hotel

19 Apr 2024
Stylised screenshot of AI Summary on a background of a movie reel and smiley faces symbolising customer feedback.

Unlocking actionable insights: Why AI Summary is your key to text analysis success

26 Mar 2024
A beachside image with CSAT-style faces to represent a hotel survey.

Battling bedbugs and poor cleanliness using hotel survey analysis

05 Mar 2024
A gauge of different colors visualizing net promoter score analysis.

Preserving a recruitment business’s world class rating using net promoter score analysis

05 Jan 2024

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